pk baji Privacy Policy
This document explains in detail how pk baji collects your personal information, the purposes for which it is used, and how it is kept secure.
1 Introduction and Scope
This privacy policy applies to all services, websites and mobile applications of the pk baji platform. By registering on pk baji or using any of its services, you are considered to have accepted the terms of this policy.
We believe you should have full control over your personal information. That is why pk baji follows a transparency policy — we clearly state what data is collected, why it is collected, and how long it will be stored.
Alongside this policy, please read our Terms and Conditions page carefully to understand the full terms governing your use of pk baji's services.
2 Types of Information Collected
pk baji may collect the following types of information:
2.1 Registration and Identity Information
- Full name and date of birth
- Mobile number and email address
- National ID number or passport number (for identity verification)
- Username and password chosen by the user (passwords are always stored in encrypted form)
2.2 Financial Information
- Details of deposit and withdrawal transactions
- Mobile banking numbers — bKash, Nagad, Rocket, Upay
- Bank account information (where applicable)
Full card or bank account numbers are not stored on pk baji servers — only the information needed to complete a transaction is processed through a secure third-party payment gateway.
2.3 Usage Information and Technical Data
- IP address and device information (device model, operating system)
- Browser type and session duration
- Browsing patterns on the site — which pages were visited and for how long
- Game play history, betting activity and bonus usage information
2.4 Communication Information
If you contact the support team via live chat or email, a record of that conversation may be stored — primarily for service quality improvement and dispute resolution purposes.
3 Purpose of Data Collection
pk baji uses your information for the following legitimate purposes:
- Creating accounts and verifying identity
- Processing deposits, withdrawals and other financial transactions
- Providing bonuses, promotions and VIP benefits
- Taking appropriate steps to prevent fraud and money laundering
- Providing customer support and resolving complaints
- Ensuring the security and performance of the platform
- Fulfilling legal obligations
Your information is not sold or transferred to third parties for marketing purposes without your explicit consent.
4 Cookies and Tracking Technologies
Cookies and similar technologies are used on the pk baji website. Cookies are small text files stored in your browser that help improve the site experience.
4.1 Types of Cookies
- Essential Cookies: Required for login sessions and security — these cannot be turned off.
- Functional Cookies: Remember your language preferences and settings.
- Analytics Cookies: Monitor site usage patterns — data collected is aggregated and cannot be used to identify individuals.
Cookies can be controlled or deleted from most modern browsers. However, disabling essential cookies may disrupt some key features of the platform.
5 Data Sharing and Third Parties
pk baji may share information with trusted third parties in specific cases:
- Payment Processors: bKash, Nagad, Rocket, Upay and associated banks receive the information needed to complete transactions.
- Game Software Providers: Game providers use a limited amount of data to manage game sessions.
- Security and Anti-Fraud Services: Specialised software solutions are used to ensure account security.
- Legal Authorities: Information may be provided in response to a court order or a valid legal request.
Your information is not transferred to third parties for any commercial purpose outside the list above.
6 Data Retention and Deletion
pk baji retains your information for as long as your account is active or as needed to provide services. Even after an account is closed, certain information may be retained for a defined period to meet legal obligations, resolve disputes and enforce policies.
Information that is no longer needed is securely deleted or permanently anonymised.
7 Data Security Measures
pk baji has put in place industry-standard technical and organisational measures to protect your information:
- SSL/TLS encryption — all data transfers are carried out over secure channels
- Sensitive information (passwords) is stored in hashed form
- Server-level firewall and intrusion detection systems
- Two-step verification (OTP) for account access
- Regular security audits and vulnerability assessments
However, no method of transmitting or storing data over the internet can be guaranteed 100% secure. You also have a responsibility — keep your password private and notify the support team immediately if you notice any suspicious activity.
8 Your Rights
Every registered member on pk baji has the following rights:
8.1 Right to Access Information
You may ask at any time what information pk baji holds about you. If you contact our support team, the information will be provided within a reasonable time.
8.2 Right to Correct Information
If any information in your profile is incorrect, you can request that it be corrected. You can also update some information yourself through account settings.
8.3 Request to Close Account and Delete Information
You may request to close your account and delete your personal information. However, where there are legal obligations, it may be necessary to retain certain information for a set period.
8.4 Right to Opt Out of Marketing Communications
You may request to stop receiving promotional emails or notifications at any time. This can be done through your account notification settings or via the support team.
9 Responsible Use and Age Verification
pk baji provides services only to individuals aged 21 or above. Identity documents may be requested to verify age at registration and at any time thereafter. Registration or use by anyone under this age is strictly prohibited.
To learn more about responsible betting and access support, read our Responsible Gaming page — it contains information on various self-control tools and resources.
10 Information of Minors
pk baji does not knowingly collect information from anyone under the age of 21. If it becomes known that information of a minor has been collected by mistake, it is deleted immediately and the associated account is closed.
11 International Data Transfers
To operate pk baji's services, information may sometimes be processed on servers located outside Bangladesh. In such cases, it is ensured that the receiving party maintains adequate security measures and follows the standards of this privacy policy.
12 Changes to This Policy
pk baji reserves the right to update this privacy policy when needed. Registered members will be notified of significant changes via email or a platform notification. Continued use of the service after any changes will be considered acceptance of the updated policy.
Check the "Last Updated" date at the top of this page to confirm the current version of the policy.
13 Contact
If you have any questions, concerns or complaints about this privacy policy, please contact the pk baji support team:
- Live Chat: 24/7, in Bangla and English
- Email: [email protected]
To learn more about us and get detailed information about the company, visit our About Us page.
For quick answers to common questions, check the FAQ section — it covers common questions about accounts, payments and bonuses.